Don't stress! Let Connexion Point help.

    1. We know the impact equipment downtime has on your company
    Equipment downtime or loss of data can have a serious impact on any company. When storing backup and archival data on tape, you need security in the knowledge your tape drive and media are performing as intended. Connexion Point is dedicated to providing that security.

    2. We are the Tape Drive Specialists.
    Looking after tape drives and tape media is our specialty. It's all we do. Connexion Point provides the expertise to service and restore your equipment to help safeguard your data. Tapping into our tape drive storage experience minimises your     chances of disruption and downtime.

    3. Extended Warranties mean a Lower TCO.
    Repair your tape drive and extend your warranty. At Connexion Point we are so sure of the quality of our work that we provide 6 months' warranty on all repairs. Longer warranties are available – ask us.

    4. We're a Kiwi company and we repair right here!
    Repairs are made in our Auckland based service centre. This means convenience, speed, and no expensive shipping delays or communication breakdowns. Simply send your broken tape drive or tape autoloader to the Connexion Point repair centre along with your contact details.

    5. Fixed prices, fair quotes, and no-obligation assessments
    Unless we have earlier agreed doing a fixed price repair, we will always provide you with a quote. This allows you the choice of going ahead with the repair or not. If you chose not to continue with the repair, you will only be charged a basic inspection fee and for the return freight cost.

    5. We treat your drives as if we owned them ourselves.
    You expect to receive a reliable tape drive following repair, but we also want you to feel proud of the quality of presentation when your tape drive is delivered. Before any repaired product leaves the Connexion Point service centre, we either clean or replace your tape drive's cosmetic components (such as bezels, handles and enclosures), and naturally we package using quality materials such as sealed ESD protective bags.

    We service all brands. Can't find yours on this list? Call us on 0800 666 456
    • ADIC
    • DLT
    • LTO
    • Spectra Logic
    • AIT
    • Exabyte
    • Overland Storage
    • StorageTek
    • Compaq
    • Hewlett Packard
    • QIC
    • SUN
    • DAT
    • HP
    • Quantum
    • SuperDLT
    • DAT72
    • IBM
    • SDLT
    • Tandberg
    • DAT160
    • Imation
    • Seagate
    • Ultrium
    • Dell
    • LaCie
    • Sony
Worried about a noisy, erratic, failing or just plain broken tape drive? Get back up and running - give us a call at Connexion Point, on 0800 666 456.
Experience you can trust since 1995
Quick turnaround
Capabilities make the difference
Meeting the quality you demand
We specialise in repairing all types and all brands of tape drives, including:
4mm, DAT, 8mm, Travan, QIC, SLR, RDX
AIT-1, AIT-2, AIT-3, AIT-4, AIT-5
LTO1, LTO2, LTO3, LTO4. LTO5
DLT, SDLT, SuperDLT, VS80, VS160
Autoloaders
Tape Library Components
Connexion Point is your specialist tape drive repair company, with Service Centres in New Zealand and Australia. We promise fast turnaround on urgent tape drive repairs, quick service and support, tape drive rental and equipment sales, backup media supplies, warranties, backup advice, guidance and help. Sorting your tape drive is all we do – and we do it well.